*Currently only shipping to US and Canada*

FyeBack's Return Policy

Our policy lasts 15 days after receipt of the product. After 15 days, FyeBack can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. You will be responsible for the shipping costs of returning your item. Shipping costs are non-refundable.


Only regular priced items may be refunded. Sale or discounted items cannot be refunded.

Once your return is received and inspected, we will send you an email to notify you of FyeBack's decision on your return inquiry. We will also notify you of the approval or rejection of your refund. 

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 business days from approval email.

Customer Support 

For issues that have not been addressed anywhere on this site, please contact us at support[at]fyeback.com.